FREQUENTLY ASKED QUESTIONS

These FAQs aim to address common questions and concerns regarding cannabis health and safety in Canada. If you have specific inquiries or require further information, please don't hesitate to reach out to us or consult with a healthcare professional.

MOST POPULAR

  • How can I place an order?

    To place an order, simply visit our online store or visit our physical location. Browse our selection, add products to your cart, and proceed to checkout.

  • Is there a maximum order for purchases?

    The maximum amount of cannabis you can purchase is 30 grams.

  • How do I pay for my order?

    We accept various payment methods, including credit/debit cards, and cash for in-store/pick up purchases. Payment instructions will be provided during the checkout process.

  • Is my personal information secure when I place an order?

    Yes, we take your privacy and security seriously. We utilize industry-standard encryption and security measures to protect your personal information and online transactions.

  • Can I modify or cancel my order after it has been placed?

    Yes, please call the store you ordered from to report the change or cancellation and our team will be happy to assist you.

  • What if I have questions or concerns about my order?

    If you have any questions or concerns about your order, our team is here to assist you. Feel free to reach out via email, phone and we will be happy to help.

  • Can I return or exchange recreational cannabis products?

    Due to the nature of cannabis products, we cannot accept returns or exchanges once the product has been opened or used. However, if you encounter any issues with your order, please contact us, and we will do our best to find a satisfactory solution.

CANNABIS INFO

  • What is cannabis?

    Cannabis, also known as marijuana, weed, pot, or ganja, is a plant that contains various psychoactive compounds, notably THC (tetrahydrocannabinol) and CBD (cannabidiol). It is used for medicinal, recreational, and industrial purposes.

  • What is THC?

    THC is the psychoactive compound found in cannabis. It provides what is known as the ‘high’ of cannabis use. Some strains of cannabis have much less THC and are used for different purposes.

  • What is CBD?

    CBD, or cannabidiol, is another cannabinoid. It is psychoactive but has no intoxicating or euphoric properties, so it does not get you ‘high’. 


    CBD can be used for both ingestion and topically and may have various potential benefits, including addressing anxiety and promoting overall well-being. This cannabinoid is a good choice for people who don’t want to feel high but still want the benefits of cannabis.

  • What is CBN?

    CBN, or cannabinol, is another cannabinoid often considered a milder form of THC, though it is distinct. CBN and CBD share many similarities, and while CBN is not as popular as CBD, it is gaining recognition in the cannabis industry.


    CBN has not been studied as extensively as CBD or THC, and there is limited research on its effects on brain development. Nonetheless, CBN may offer potential benefits, such as sedative properties for those with sleep difficulties, pain relief, and neuroprotective effects. It is important to note that most studies on CBN have been conducted on non-human subjects, and further research is necessary to understand its full range of uses and benefits. The impact of CBN on neurological health remains uncertain.

  • What is CBG?

    Cannabigerol, or CBG, is a non-psychoactive cannabinoid found mainly in low-THC, high-CBD cannabis strains like hemp. Unlike THC, CBG can alleviate the paranoia sometimes caused by high THC levels by interacting with cannabinoid receptors in the brain. CBG helps reduce inflammation, pain, and nausea, and can slow the growth of cancer cells. 

  • What are terpenes?

    Terpenes are natural compounds found in plants and some animals, responsible for their aromas, flavors, and colors. In cannabis, terpenes give different strains their unique smells and tastes. They play a crucial role in the aroma and flavor of cannabis and may work with cannabinoids to produce psychoactive effects.

  • How is cannabis consumed?

    Cannabis can be consumed in various ways, including smoking, vaporizing, ingesting edibles, using tinctures, applying topicals, and dabbing concentrates.

  • What are the effects of consuming cannabis?

    The effects of cannabis consumption can vary depending on factors such as dosage, strain, method of consumption, and individual tolerance. Common effects include relaxation, euphoria, altered perception of time and space, increased appetite, and enhanced sensory perception

  • Is cannabis legal?

    Cannabis laws vary by country and region. In many places, cannabis is legal for medical and/or recreational use, while in others, it remains illegal or decriminalized. In Canada, cannabis is legal for both medical and recreational use under federal regulations.

  • What are the medical uses of cannabis?

    Cannabis has been used for various medical purposes, including pain management, nausea and vomiting relief (especially for cancer patients undergoing chemotherapy), muscle spasm reduction (e.g., in multiple sclerosis), and appetite stimulation (e.g., for patients with HIV/AIDS or undergoing cancer treatment).

  • What are cannabinoids?

    Cannabinoids are chemical compounds found in the cannabis plant. THC and CBD are the most well-known cannabinoids, but there are over 100 others. Cannabinoids interact with the body's endocannabinoid system, which plays a role in regulating various physiological processes.

  • Are there different strains of cannabis?

    Yes, there are thousands of different cannabis strains, each with its unique combination of cannabinoids, terpenes, and other compounds. Indica, sativa, and hybrid are the three main categories, each with distinct effects and characteristics.

  • Are there side effects of cannabis consumption?

    Common side effects of cannabis consumption may include dry mouth, red eyes, impaired short-term memory, impaired motor coordination, and increased heart rate. Some individuals may also experience anxiety, paranoia, or dizziness, particularly with high doses or in susceptible individuals.

  • Can cannabis be addictive?

    While cannabis addiction is possible, it is relatively uncommon compared to other substances such as alcohol, nicotine, or opioids. The risk of addiction depends on various factors, including genetic predisposition, frequency of use, and individual vulnerability.

CANNABIS HEALTH AND SAFETY

  • Is it safe to drive or operate machinery after consuming cannabis?

    No, it is not safe to drive or operate heavy machinery while under the influence of cannabis. Cannabis can impair cognitive and motor functions, which can increase the risk of accidents. It is essential to wait until the effects have worn off before engaging in activities that require alertness and coordination.

  • Is cannabis safe to consume?

    While cannabis can be consumed safely by many individuals, it's essential to understand potential risks, especially when it comes to factors like dosage, frequency of use, and individual health considerations.

  • What are the health risks associated with cannabis use?

    Some potential health risks of cannabis use include impaired cognitive function, respiratory issues from smoking, addiction or dependence, mental health issues such as anxiety or psychosis (especially in susceptible individuals), and adverse effects on adolescent brain development.

  • How can I consume cannabis safely?

    To minimize health risks, it's essential to consume cannabis responsibly and in moderation. Consider using lower THC products, avoiding smoking, and choosing alternative consumption methods like vaporization, edibles, or oils. Start with a low dose, especially if you're new to cannabis, and wait for the effects before consuming more.

  • Can cannabis interact with other medications?

    Yes, cannabis can interact with certain medications, including prescription drugs and over-the-counter medications. It's crucial to consult with a healthcare professional before using cannabis, especially if you're taking other medications, to avoid potential interactions or adverse effects.

  • Can cannabis use during pregnancy or breastfeeding be harmful?

    Yes, cannabis use during pregnancy or breastfeeding may pose risks to the developing fetus or infant. Studies suggest that cannabis use during pregnancy may be associated with low birth weight, premature birth, and potential developmental issues. It's advisable for pregnant or breastfeeding individuals to avoid cannabis use.

  • How old do you have to be to purchase cannabis in Ontario?

    You must be at least 19 to purchase cannabis in Ontario.

  • Are there age restrictions for purchasing cannabis in Canada?

    Yes, there are age restrictions for purchasing and consuming cannabis in Canada. The legal age varies by province or territory, but it is generally 19 years old, except in Alberta and Quebec, where the legal age is 18.

  • How can I store cannabis products safely?

    To maintain the quality and potency of cannabis products, store them in a cool, dry place away from direct sunlight and heat. Keep cannabis products out of reach of children and pets, preferably in a locked container to prevent accidental ingestion.

  • Are there regulations in place to ensure the safety of cannabis products in Canada?

    Yes, Health Canada regulates the production, distribution, and sale of cannabis products to ensure they meet strict quality and safety standards. Licensed producers must adhere to Good Production Practices (GPP) and undergo testing for potency, contaminants, and pesticides.

  • Where can I find reliable information about cannabis health and safety in Canada?

    Health Canada, provincial health authorities, and reputable medical organizations provide reliable information about cannabis health and safety. Additionally, our dispensary staff are trained to provide accurate information and guidance on responsible cannabis use.

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